Return policy and Cancellation

We have a no return policy as all items are made to order for you.

To raise a concern, you can contact us at tuileries.delhi@gmail.com or WhatsApp on +91 9999837015

In case of order placed by mistake, it be cancelled up-to 36 hours of Delivery time. It can take 5-7 Business Days for the Amount to reflect in your account. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

The person who received the cake is wholly responsible for checking that the order specifications are correct and in good condition. Subsequent disputes regarding damage to the order or incorrect cake design will not be entertained if not raised at the time of delivery/pickup.

If we find the 

Cancellation and Refund Policy

Order Can be cancelled up-to 36 hours of Delivery time and we can offer you a full refund. It can take 5-7 Business Days for the Amount to reflect in your account. 

Beyond that we can not offer refund as we would have started your order preparations.